Career Conversations with a PSI Master Trainer

In this team member spotlight, we explore Avi’s career and the choices that have influenced his growth in the industry. From childhood dreams of becoming a pediatrician to navigating through diverse roles in clinical research, this Q&A provides a unique insight into Avi’s personal and professional journey and the fulfillment and growth he’s found at PSI.

How did your interest in clinical research develop, and what inspired you to pursue a career in this field?

As a child, I always envisioned myself becoming a pediatrician. However, after completing mandatory army service in Israel, I decided to explore my passion for medicine by first obtaining a biology degree. Upon earning my BSc, I was presented with an opportunity to join a cutting-edge laboratory at Tel-Aviv University for a Master’s degree in plant microbiology, an experience that solidified my love for biological studies.

Upon completing my Master of Science degree, I found myself contemplating the next step in my career and felt a growing attraction to the field of medicine. While exploring potential paths for someone with dual degrees in Biology, I discovered the expansive realm of clinical studies, and it immediately captivated my interest. Eager to delve deeper, I enrolled in Good Clinical Practice studies, and upon graduation, I joined the industry as a business development associate. Throughout my career, I’ve worked in various roles, transitioning from a business development associate to a clinical trial associate and a monitor. This journey has been immensely fulfilling, and I haven’t looked back since.

Can you describe your role within PSI, the responsibilities you handle on a day-to-day basis, and how your role impacts a clinical trial?

I serve as one of the Master Trainers in the Master Trainers Unit (MTU) at PSI. Our primary responsibility is to design and conduct training programs for the clinical operations department with the overall goal of ensuring that our clinical operations personnel receive thorough training and are equipped with the necessary knowledge and tools to excel in their roles and deliver high-quality results. We strive to make our training sessions user-friendly, engaging, and informative. 

On a day-to-day basis, my activities align with this mission. I conduct face-to-face training sessions alongside my colleagues, covering various topics relevant to clinical operations. Additionally, I play a role in developing presentations and tutorials, utilizing various designer tools at our disposal. Through these efforts, we aim to enhance the skills and expertise of our clinical operations team, ultimately contributing to the overall success of the clinical trials we undertake.

How have you grown in your career with PSI? 

When I joined PSI in 2016 as a Senior Clinical Research Associate, I played a key role in establishing the Israeli office. At that time, I was the second employee out of four, working from rented rooms at a local Regus, our temporary office location. It was a period of novelty and excitement as everything we did was groundbreaking. Over the years, I witnessed substantial growth, both personally and in the local offices. As more studies came in, the offices expanded in both size and personnel, and my role evolved accordingly.

With the increasing responsibilities and diverse perspectives that came my way, I seized the opportunity to join the MTU more than two years ago. With the support of my line manager and country manager, I was thrilled to be accepted into this role. Serving as a Master Trainer allows me to leverage the experience and knowledge I gained during my years of monitoring. It is a unique opportunity to guide generations of monitors and clinical operations personnel through the challenges of our dynamic field.

I firmly believe that PSI offers the most comprehensive training program for both new and existing employees, playing a crucial role in setting our teams up for success. I am genuinely grateful to be a part of this journey.

What do you find most rewarding about your career at PSI, and how does it align with your personal and professional goals?

What I find most rewarding about my career at PSI is being a part of a team comprised of talented, creative, and knowledgeable individuals. Spending my days developing tools that assist my colleagues in maintaining the high quality for which our company is renowned is incredibly satisfying. I genuinely feel that I make a positive impact on a daily basis, and this motivates me to strive for continuous improvement and contribute even more to our collective success.

What excites you about your career with PSI?

The dynamic nature of my daily work is what I find most intriguing. Each day presents new challenges, diverse activities, and the requirement to acquire fresh skills to ensure the delivery of quality results. Additionally, I greatly appreciate the impact our work in the MTU has on individuals. The opportunity to positively influence the lives of colleagues adds a rewarding dimension to my daily tasks.

What advice would you give to someone considering a career with PSI? 

Practice patience by dedicating time to grasp the fundamentals and grow at a comfortable pace. Utilize the abundant resources available to you, inquire about anything you’re curious about, and exhibit eagerness to learn. Before you know it, you’ll find yourself in a position where you’re the one providing answers to questions from recently onboarded colleagues.

Interested in taking the next step in your career? Discover what makes PSI so unique and explore our open job opportunities.