About PSI
Our mission is to be the best CRO in the world as measured by our employees, clients, sites, and vendors.
We are a passionate CRO. In today’s environment, we dare to be different. A dynamic, global company, we bring together more than 3,500 driven & dedicated people.
We work on the front line of medical science, changing lives, and bringing new medicines to those who need them.
We are the company that cares – for our staff, our clients, our partners, and for the quality of work that we do. And since 1995, we’ve built our reputation on exceptional service and delivery.
When you join PSI, you aren’t just joining the next CRO on the list.
You’re joining a team that’s passionate about the work they do in more than 58 countries all around the world. You’re working with colleagues making an impact, and you’re raising the bar each and every day. You’re curious, and your professional goals focus on doing something significant. Making a contribution by doing the right thing is important to you. You want to make a difference.
Leadership
PSI is privately owned by a group of managers who set it up 30 years ago and still come to work every day.
These folks succeeded in keeping the company fully independent. In our industry, this is unique and gives us great advantage and freedom.
The power distance within PSI is very short. It is routine for our upper level officers to be involved in all sorts of dialogue with teammates of all levels. We make a point to be approachable, receptive to new ideas, and open to feedback. After all, we want to identify our weaknesses before the market does.
Both our country and functional management have a fair degree of autonomy in making decisions and creating an engaging working environment. They have operational freedom to make nuanced country-and department-specific adjustments while nurturing the global PSI culture that unites us across six continents.
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Day to Day
Work at PSI is not easy. We are up against fierce competition. We are often responsible for vast, complex clinical trial projects involving multiple parties, marked by manifold goals, cultural differences, and a fair amount of uncertainty.
Tight deadlines are a constant. Every day, there is a figurative Everest to climb.
Yet, the challenge, complexity and unstoppable evolution of our work are what make the daily routine manageable and often exciting. We run clinical trials in oncology, hematology, infections, inflammatory bowel diseases, neurology, rare diseases, and MS in particular.
Our work helps patients in need improve their well-being, and that is a fundamental driver for many of us to show up and do our best each day. And thanks to a strong corporate culture of mutual support and accountability, you’re never alone.
It’s time to get more from your work.
Maybe you’re looking for a new career. Maybe you’re just curious.
Either way, we’d love to hear from you. We’re always on the lookout for new talent to add to our global team. And with offices around the world and teams across the globe, we have the right opportunities for the right people.
One Team, Seven Values
1. Delivering WOW Service
We are in a service business, and nothing short of excellence is expected from us. We are only as good as our last performance, if that. We know that we have to deliver every time, like the postman. We want our clients hooked on our services and that takes more than meeting expectations. Our clients don’t care how much we know until they know how much we care.
2. Being a Teammate
We work in teams, and that shapes our collective mindset. We admire and encourage individual brilliance, but we measure it as a contribution to a group effort – none of us is as smart as all of us. We know we can’t go it alone: no one gets there unless everybody does. By being supportive, loyal, and answerable to our teammates we deliver on larger commitments.
3. Practicing Accountability
If we succeed, we celebrate; if we fail, we own up. We don’t make excuses or look for scapegoats. Responsibility can be shared or delegated, accountability cannot. We never thought we would have it easy. The right thing to do and the hard thing to do are often the same, so we embrace the challenge.
4. Delivering Results
We judge ourselves by the results we achieve, not by effort or mileage. We value loyalty, but competence and perseverance trump years of service every time. For our clients, drug development is always a race against the clock, so we are intently attuned to time: every patient counts, and so does every day, and so does every contact with a customer.
5. Excelling in Communication
Everything communicates: our actions speak volumes, and our inaction speaks louder still. We strive to be proactive, skillful, and generous in the way we share information. We make a point to be approachable to colleagues, receptive to new ideas, and open to feedback. We want to identify our weaknesses before the market does.
6. Being Excellent & Humble
We deliberately raise the bar for our performance, and by aiming high we achieve more. Perfection is not attainable, but by chasing perfection we often catch excellence. We will never settle for mediocrity. We know that in order to win we have to be the best at everything we do. We belong to a knowledge-based industry, and our training is never complete. We learn every day and realize how much we still don’t know – that inoculates us against complacency.
7. Staying Lean
We stay true to our underdog beginnings. We want to remain lean, nimble, and adaptable. We cannot afford to carry around the dead weight of politics or excess bureaucracy. We value peer pressure over hierarchy.
Awards and recognition
Ready to join our team?
Our recruitment process is easy and straightforward, and we’ll be there with you every step of the way. We will guide and support you with information, making your interview experience smooth and comfortable.
Our first contact will be on the phone. We want to get to know you, your professional goals and interests, and will tell you everything about us.
If all goes well, the next round will be a personal meeting with one of our managers. Bring your questions and curiosity, and let your enthusiasm and skills shine through.
